Pool Commissioning
Just had a pool built? We handle the professional first start-up — first fill, equipment configuration and water balancing — so your brand-new pool is safe, balanced and ready to enjoy.
Why New Pools Need Commissioning
Professional first start-up for a brand-new pool — first fill, water balancing, equipment set-up and a clean handover.
A new pool is at its most vulnerable in the first weeks. Filling too fast or balancing the water incorrectly can stain or damage a fresh plaster or render finish permanently, and equipment that isn't primed and configured properly runs inefficiently or fails early. Commissioning is the controlled, professional start-up that gets everything right the first time — distinct from seasonal opening, which simply reopens an established pool.
Our Commissioning Process
Build Inspection
We check the finished pool and plant room with your builder, confirm everything is ready, and plan the start-up.
Controlled First Fill
We fill at the correct rate and protect the new surface, brushing as needed to cure the finish evenly.
Equipment Start-Up
We prime and configure the pump, filter, heating and any salt or automation systems for efficient, reliable operation.
Water Balancing
We carry out the initial balance and start-up shock so the chemistry is correct and the water is safe and clear.
Handover & Care Plan
We walk you through your new equipment and leave a simple care plan — or set up a maintenance schedule so you never have to think about it.
What’s Included
- Inspection of the finished build
- Controlled first fill
- Pump, filter and heating start-up and configuration
- Initial chemical balance and start-up shock
- Salt or automation system set-up
- Owner handover and care plan
Key Benefits
- Protects your new pool's finish from day one
- Correctly configured, efficient equipment
- Perfectly balanced water from the start
- No guesswork for new pool owners
- A clear plan to keep it pristine
Every System, Configured Right
We commission all common set-ups — sand and cartridge filtration, variable-speed pumps, heat pumps, salt chlorinators, dosing systems and smart automation — and program them for the Portuguese climate and your usage, not factory defaults.
Timing Your Start-Up
Spring and early summer are the busiest time for new-pool start-ups. If your build finishes in the off-season we can still commission and then winterise, so the pool is protected and ready to go the moment the weather turns.
Expert Tip
Ask for a professional first fill on plaster and rendered pools. Cold mains water added too quickly to a curing surface is one of the most common causes of permanent staining on brand-new pools.
Frequently Asked Questions
What exactly is pool commissioning?
It's the professional first start-up of a newly built pool: a controlled first fill, equipment configuration and the initial water balance, finishing with a handover so you know how to use it.
How is it different from seasonal opening?
Opening reawakens an existing pool each spring. Commissioning is the one-time, first-ever start-up of a brand-new pool, where getting the fill and balance right protects the new finish.
Do you work with my pool builder?
Yes. We coordinate with your builder to inspect the finished pool and plant room before start-up, so nothing is missed in the handover.
How long until we can swim?
Once filled and balanced, most pools are swim-ready within a day or two — plaster finishes may need a short curing and brushing period, which we'll explain.
Can you set up the salt system and automation?
Absolutely. We configure salt chlorinators, heat pumps, dosing and smart automation so you can control everything easily from day one.